Questions & answers
Booking, policy and what to expect, in the order people actually ask. Anything we have not answered here, ask us - or ask at your complimentary consultation.
Booking, pricing and policy
Things our stylists wish you knew
Come in with clean hair
Coming into your color appointment with clean hair makes a difference. Product build-up and oils change the way your color processes.
Tell us your hair history
Hair history is the foundation of every service. Telling us everything you have done in the past - box dye, damage, previous bleach services - is what lets us navigate to the final result.
Communicate your do's and don'ts
Tell us what you love and what you do not love about your hair, so we can create a customized look rather than a default one.
Your dream hair may take a couple of visits
Trusting the process is essential for luxurious results. Patience is what preserves the health of the hair while you get there.
Your drugstore products may be working against you
Not all shampoos and conditioners are created equal. Professional products are an investment in your current and your future hair.
Where you get your extensions done matters
Extensions are a luxury service and should not be taken lightly. Proper installation is what protects your natural hair.
Still have a question?
Send it over and a stylist will answer - no calendar, no commitment.

